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Tell us what's happening.
Describe the problem, include screenshots and error messages where applicable. Provide the steps to replicate the issue. Which versions of affected components are you using? Provide Code/Query snippet (with hints about how to format).
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Steps taken to resolve the issue. What docs etc. have you looked at? What did you try? What should we know about what you see with New Relic that may be impacting the problem? What should we know about your run time environment that may be impacting the problem?
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