Power Platform Community Forum Thread Details

We are experiencing a consistent issue across multiple SharePoint Online environments starting from Wednesday (approx. 08:00 AM).

Symptoms:

- All newly created/uploaded files appear permanently marked as "New" in document libraries.
- Opening or interacting with the files does NOT remove the "New" status.
- Power Automate actions such as "Get file properties" return empty/null for these files.
- However, actions like "Get files in folder" or direct navigation confirm that the files physically exist.

Additional observations:

- The issue started at the exact same time across all environments.
- No changes were made to flows or SharePoint configuration before the issue began.
- The behavior affects all new files created after that moment.
- Previously created files behave normally.

Impact:

- Multiple production flows are failing because they rely on file properties.
- File metadata seems to be unavailable or not properly resolved.

Hypothesis:

It appears that the SharePoint list item associated with the file is not being properly created, indexed, or resolved, causing metadata-dependent operations to fail.

Request:

Has there been any recent change, incident, or regression in SharePoint Online affecting file item creation, indexing, or metadata resolution?

Any guidance or workaround would be appreciated.

Categories:

Building flows