Hi Power folks,
I am adding work queue items by using PAD action -- Add work queue item. After that while I am trying to change the status from Queued to Processing, very rarely (1out of 500 cases) we have encountered error which state that it is a bad request or connection issue. I am even added retry mechanism with a delay.
Is there any way to handle it?
Since its hard to diagnose via just us typing in, my recommendation is 2 part
Increase your timeout. Since this is possibly related to numerous issues (cloud specific issues, or throttling, or just plain network connectivity), having a short delay will probably not work, especially if its throttling as you need to wait a bit (could be minutes) before it will work finally.
Does the flow you have now just try to grab an item (and how did it know the ID of the item to grab) or how are you defining which to grab? I am trying to validate it you expect to know the specific item and are using that to try to grab it, or if its just a generic pull from queue in which case yeah, increate your retries but more import put in a longer delay until it stops failing.
If these suggestions help resolve your issue, Please consider Marking the answer as such and also maybe a like.
Thank you!
Sincerely, Michael Gernaey
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