Power Platform Community Forum Thread Details

I want a flow to send me an email when I'm identified in one column but I did not make a change in the item.

The flow runs butIt keeps getting stuck on the first condition.

My list column is where you must choose a user from the global email list and the field shows as a name, not an email address.

I tried the name trigger of display name and that did not work. I cannot figure out what I'm doing wrong.

Categories:

Power Automate Desktop

Using flows

General topics

Hello @CT-12032123-0 ,

What you’re running into is a common issue when comparing SharePoint “Person or Group” fields in Power Automate. Those fields don’t store just the display name they actually hold a complex object with multiple properties (DisplayName, Email, Claims, etc.). If you try to compare only the name, the condition often fails because the flow is evaluating the wrong property.

How to Fix it

Use the Email property instead of DisplayName
- In your condition, reference the field as:
```
triggerOutputs()?['body/YourPersonColumn/Email']
```
- This ensures you’re comparing the actual email address, which is unique and reliable.

Check the “Modified By” field
- To see if you didn’t make the change, compare the Person column against the Modified By user:
```
if( items('Apply_to_each')?['YourPersonColumn']?['Email'] != items('Apply_to_each')?['Editor']?['Email'] )
```
- This way, the flow only continues if the person identified in the column is different from the person who modified the item.

Simplify with dynamic content
- In the condition card, select the Person column → expand it → choose Email.
- Do the same for “Modified By” → Email.
- Compare those two directly.
Don’t compare display names always use the Email property of the Person field. That will make your condition evaluate correctly and stop getting stuck.

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