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Power Platform Community / Forums / Power Automate / Can't run flow - Reque...
Power Automate
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Can't run flow - Requested agent is not reachable

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Posted on by Microsoft Employee

Hello!

 

I have a flow created in Power Automate Desktop. It is for web automation and runs on a webpage. The flow works fine in attended mode (triggered by a button in the app), however, when I try to run unattended it only works about 1/4 times. When it doesn't run I get the following error: ''There's an issue starting your desktop flow. Requested agent is not reachable. Check for errors and try running it again.'' I don't think there are any errors in the flow as it works in attended mode. 

 

This is shown in output-body: 

{
  "error": {
    "code""InternalServerError",
    "message""Requested agent is not reachable."
  }
}

 

I am connected directly to a machine (user is signed out) and I have tried using a gateway but the issue remains. Do you have any suggestions on how this can be solved?

 

Thank you! 

 

I have the same question (0)
  • RPAdeveloper Profile Picture
    2 on at

    Hello, I get the same error.

     

    Are there any suggestions for the matter?

     

    Thanks in advance.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hello.

     

    I created a new VM that was much faster in general and on start-up and it solved the problem, everything works fine now. I think it might have been caused by the fact that the first VM I used was not powerful/fast enough.

     

    Hope it helps, good luck! 

  • Kanika_arora Profile Picture
    19 on at

    Hi,

     

    I already have very good configuration in the VM & still this type of errors comes up frequently- rpa agent is not responsive, requested agent is not reachable, encountered internal server error, etc.

    Are there any other suggestions to fix this?

     

    Thanks in Advance.

     

  • Krishna30 Profile Picture
    2 on at

    Hi,

    I'm also getting the same error while triggering the desktop flow from the cloud flow by using the unattended mode. The RDP Machine is faster enough to run the flow. Also it's working fine before. I'm not sure what's causing this issue. It's working fine on 1/5 attempts. Is any one able to figure out the solution?

  • elaaboum Profile Picture
    Microsoft Employee on at

    Could you upgrade to the latest version of Power Automate Desktop and see if you still get this error ?

  • Robottimies Profile Picture
    14 on at

    I encountered the same problem more often while running: AgentNotReachable. I restarted the machine and the first run now went through. The problem of mystery 😀

  • sdeymonnaz Profile Picture
    on at

    Hi, I am getting this error messages as well as "rpa agent is not responsive" a lot running Power Automate Desktop flows in unattended mode in a VM using machine direct. Is there a solution for this?

  • Robottimies Profile Picture
    14 on at

    The same problem persists. Today, several runs crashed into this. Restarting helped. I hope there is a solution to this 🤔

  • HrishiD Profile Picture
    8 on at

    I am getting same error Requested agent is not reachable as well as the rpa agent is not responsive.

     

    Anyone found cause or fix of it?

  • Earl Jan Profile Picture
    10 on at

    Hello, I am still receiving this error.

     

    Is there a known solution for this or is restarting the virtual machine is still what solves this?

     

    Thank you.

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