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Power Platform Community / Forums / Power Automate / Unable to save multipl...
Power Automate
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Unable to save multiple email messages using RPA (Attended or Unattended) with PAD

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Posted on by Microsoft Employee

Hi,

 

I have created a simple PAD flow:

1. Launch Outlook

2. Retrieve email messages from Outlook

3. Save Outlook email messages

4. Close Outlook

 

When I run the PAD flow manually, it works fine and can save multiple emails to the folder in a single flow. 

 

Since I want to setup schedule to run this flow, I created another schedule flow in the cloud PA to trigger this PAD flow (Attended or Unattended), however, with this approach, only 1 email message could be saved to the folder per triggered flow (instead of saving multiple emails). 

 

Any advice? Thanks a lot. 

 

I have the same question (0)
  • Henrik_M Profile Picture
    2,021 Super User 2024 Season 1 on at

    Sounds strange! Did you figure out what is wrong, or have more information?

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Tried several times still the same.

     

    e.g. 5 unread emails.

    If running the flow manually, it can save 5 emails in the folder in single flow execution.

     

    If running by through on-premise gateway (attended or unattended), only 1 email can be saved per flow execution. So it needed 5 executions in order to save 5 new emails.

     

    No idea on what's wrong yet. 

     

     

  • Henrik_M Profile Picture
    2,021 Super User 2024 Season 1 on at

    Can you copy the desktop flow actions and post here as text? And is your cloud flow just started manually?

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    PAD FlowPAD FlowRetrieve email messages from OutlookRetrieve email messages from OutlookSave Outlook email messagesSave Outlook email messagesPA Flow to trigger PAD flowPA Flow to trigger PAD flow

  • fraenK Profile Picture
    2,125 on at

    Is there an error message? What's the output of %RetrievedEmails%?

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