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Power Platform Community / Forums / Power Automate / Anyone else unable to ...
Power Automate
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Anyone else unable to run approvals in their flows on occation?

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Posted on by 15
Whilst trying to use the dropdown for create an approval/get items/create file I get the attached error. Anyone seen this before? As this impacts choosing which type of approval to run I don't see how any configuration we have could impact this if it was every time and every action, but this is intermittent and the only trigger I suspect is removing an automatically added apply to each when trying to specify a single array entry when using get items, but even avoiding that I've just had it pop on selecting the approval type.
 
On a more general question, if Microsoft aren't will to test their products, respond to requests to fix them or provide a way to raise an issue properly is it worth dropping them? A monopoly isn't really a great reason to stick with failing software and services.
2026-01-09 15_41_57-.png
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  • trice602 Profile Picture
    16,298 Super User 2026 Season 1 on at
    Hi there!
     
    The root cause is the connection string for this action doesn't have the permissions for Approvals.  If you look at the connection string and/or environment, you can see you need to reauthenticate or select a different account, such as your service account.
     

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  • Verified answer
    CP-09011543-0 Profile Picture
    15 on at
    During testing I tried reauthenticating the connection for the action multiple times with different accounts and in different flows, I tried from different machines using different browsers, I tried recreating the entire flow and still encountered this issue when it was happening. If this was a simple authentication issue then any one of these should've resolved the issue. It was not.
     
    Fortunately this issue hasn't occurred this month and most of the last, so I can ony assume changes were made to the service, as nothing has changed in the flows or the accounts I'm using. It's frustrating when MS can't keep services stable enough to use. The fact they don't even acknowledge many of these issues is even more infuriating.

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