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Power Platform Community / Forums / Power Automate / Issue with Missing Tex...
Power Automate
Answered

Issue with Missing Text Input on Web Forms

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Posted on by 9

Hello,

I'm encountering an issue while using Power Automate for Desktop to input login IDs and passwords on certain websites.
There seems to be a symptom where characters are missing midway through the input process, and I'm seeking assistance with this matter.

Here are the details:

Website: The issue is more common on some sites, but it's not exclusive to a specific site.
Form Input: Fields like dates work fine, but there's a tendency for missing characters specifically in login ID and password fields.
Symptom: Characters go missing while inputting. Additionally, the missing characters occur randomly without a consistent pattern.
There are also instances when the issue doesn't occur.
Occurrence: The problem started on January 4, 2024 (Japan time).
Prior to this date, the same desktop flow was functioning properly.
Actuin Used: populatetextfieldbase

I've found a similar issue and potential solutions at the following URL.
However, as I prefer not to make edits to the existing desktop flow, I am looking to identify the root cause,
which might involve PC settings, browser configurations, or other underlying factors.
URL: https://powerusers.microsoft.com/t5/Power-Automate-Desktop/Web-form-filling-from-excel-truncating-data/td-p/2533410

Thank you.

I have the same question (0)
  • Agnius Bartninkas Profile Picture
    Most Valuable Professional on at

    If you have updated PAD, this could have affected the way your flow interacts with the web page. I would recommend trying to modify the flow according to the suggestions on the other post you found. It might fix your issue. No point in looking elsewhere before you try this.

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    If I have answered your question, please mark it as the preferred solution. If you like my response, please give it a Thumbs Up.

     

    I also provide paid consultancy and development services using Power Automate. If you're interested, DM me and we can discuss it.

  • yukigunimaitake Profile Picture
    9 on at

    Thanks @SudeepGhatakNZ for your response.
    In the end, I couldn't find useful information.
    As you pointed out, I have decided to address it by modifying the flow.

  • Verified answer
    Agnius Bartninkas Profile Picture
    Most Valuable Professional on at

    If I have answered your question, please Accept it as Solution. This helps keep the forums clean, as well as helps other people find solutions to similar problems in the future.

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