"An error occurred while communicating with the cloud service. make sure the access to required cloud services or blocked and try again." in power automate desktop.

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Posted on by kamalivincent

Hi ,
need a work around steps for resolving the mentioned error.

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Power Automate Desktop

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VishnuReddy1997 2,666 Super User 2026 Season 1 on at

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Hi @kamalivincent ,

Its Just a connection issue.
Please just try with these below steps.
1. Sign Out and Sign again to Power automate .
2. Restart your system and retry.

(Note:- if you got your solution you can mark as solution and gives kudos)

Thanks & Regards
Vishnu Reddy

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lcm0731 10 on at

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still not working

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Deenuji_Loganathan_ 6,255 Moderator on at

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@kamalivincent
Yesterday, I encountered a similar issue, but I believe it's due to a service outage from Microsoft. I attempted to resolve it by switching to another environment and using whichever one worked temporarily. I suggest trying to switch environments and also signing in and out. In the meantime, it would be prudent to raise a ticket with Microsoft regarding this issue.

Thanks,
Deenuji Loganathan 👩‍💻
Automation Evangelist 🤖
Follow me on LinkedIn 👥

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VishnuReddy1997 2,666 Super User 2026 Season 1 on at

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Hi @kamalivincent ,

Just remove VPN or just change the Environment and try it.

(Note:- if you got your solution you can mark as solution and gives kudos)

Thanks & Regards
Vishnu Reddy

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Agnius Bartninkas Most Valuable Professional on at

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Also try checking the services running on your machine. There should be 4 of them, that have a name starting with "Power Automate". Make sure none of them are stopped. If they are - start them.

If that doesn't help it, it might in fact be a MSFT service being down, as we have seen other users experiencing some random issues today, too. Just see if it starts working after a while.

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