Answered

Flow recurrence interval

(0) Share

Report

Posted on by ArjanBroekhuizen

Hi all,

We have build some flows that sends an auto-reply when incoming mails arrive in a shared mailbox. The flow is working fine, but I see that it only checks every 5 minutes for new messages. At this site - https://learn.microsoft.com/en-us/power-automate/limits-and-config#duration-and-retention-limits - I found that the minimum recurrence interval is 60 seconds. But everytime I set the interval to 60 seconds or 1 minute, the interval is resetted to 5 minutes.

Does anyone know why this is happening? How can I change the recurrence interval?

Kind regards,

Arjan

Categories:

General topics

I have the same question (0)

All responses (4)

Answers (1)

Sort by

DJ_Jamba 2,837 Moderator on at

Like (3)

Report
Copy link

Link copied!

Why don't you use trigger When a new email arrives in a shared mailbox?
Then you don't have to worry about scheduling the flow to run every n minutes?. It will only run when a new email arrives.

Was this reply helpful? Yes No
ArjanBroekhuizen 8 on at

Like (0)

Report
Copy link

Link copied!

Hi DJ_Jamba,

Thanks for your reply. We do use the trigger you mentioned. But the flow is not running right away. It looks like that the interval in the flow determines when the flow starts.

Kind regards,

Arjan

Was this reply helpful? Yes No
Verified answer

MS.Ragavendar 7,329 Super User 2026 Season 1 on at

Like (0)

Report
Copy link

Link copied!
@ArjanBroekhuizen,

Even though the documentation states a minimum of 60 seconds, based on my experience there are hidden platform-level throttles.

Standard tenants (Power Automate for Office 365) → 5-minute minimum

Premium/custom connectors → Can sometimes run at 1-minute intervals

Power Automate "Per Flow" & "Per User" Plans → Allow faster polling

If your business absolutely requires a faster interval, you can try: Raising a support ticket with Microsoft to request a lower interval. also try Upgrading to a premium plan, which sometimes offers more frequent polling.

I would also suggest instead of scheduled flow kindly use the event-based trigger → When a new email arrives in a shared mailbox (V2).

Please click Accept as solution if my post helped you solve your issue. This will help others find it more readily. It also closes the item

Was this reply helpful? Yes No
ArjanBroekhuizen 8 on at

Like (0)

Report
Copy link

Link copied!

@MS.Ragavendar

Thanks for replying. I will look into the license we have for PowerAutomate.

You suggest to use an event bases trigger; I used this one. But there is still a mandatory recurrence interval.

Kind regards,

Arjan

Was this reply helpful? Yes No