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Power Platform Community / Forums / Power Automate / Calling a Desktop Flow...
Power Automate
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Calling a Desktop Flow via Cloud - Desktop connector missing

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Posted on by Jason223 7

Hi, I'm using 365 Business Premium Trial.

I've also installed Power Automate Desktop and the Gateway. In the Desktop app, I also activated the Premium Trial Version.

 

I can see my Desktop Flow appearing in the Web. The Premium Cloud Flows are also working.

 

But when I want to create a Cloud Flow and run a Desktop Flow I can't. It's just not appearing there. No Power Automate Desktop Connector anywhere. So idk what else is needed.

 

appreciate any help

Categories:
Power Automate Desktop
I have the same question (0)
  • Pstork1 Profile Picture
    Pstork1 69,543 Most Valuable Professional on at

    Check with your administrators that they haven't created a Data Policy that prohibits use of that connector. Otherwise you should see a connector called a Desktop connector.  It should show whether you have a premium license or not.

    image.png

  • Jason223 Profile Picture
    Jason223 7 on at

    Im a solo user and signed up for the trial just to test it. Didn't do anything specific, only created a Sharepoint and went straight into power automate.

     

    Thats what I see

    Jason223_0-1673126761704.png

     

  • VJR Profile Picture
    VJR 7,635 on at

    Hi @Jason223 

    There are multiple posts in this forum that describe the same issue that you are facing.

    And it is strange that after some time or the next day people are able to see the Desktop Flow connector :).

    You can try the basic login, logout, restart, clear cache, cookies, etc.

     

    Irrespective of the license, I feel anyone without the license should see the connector with a "Premium" written on it and anyone with license should be able to directly connect to it. So it looks like a bug that it is invisible for some people and visible back after some time for the same person.

  • Jason223 Profile Picture
    Jason223 7 on at

    Thank you, yes you are right. After reading your message I checked again and now its suddenly there one day later

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