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Power Platform Community / Forums / Power Automate / Approval request timed...
Power Automate
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Approval request timed out, but approval still remains active in email and Teams

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Posted on by 4

Hello everyone,

I am facing an issue with Power Automate approvals and I would like to understand the correct way to handle it.

In my flow, I create an approval request and I also have a timeout condition. The timeout logic works from the flow point of view: after the configured time, the flow continues on the timeout branch as expected.

However, the approval itself still appears to remain active for the approver.

The approver can still see the approval card in email and in Microsoft Teams notifications, and they are still able to click Approve or Reject even after the approval has already timed out in the flow.

This creates confusion, because from the business process perspective the request should no longer be valid after the timeout. Once the approval has expired, I would like to either cancel it, abort it, or remove/prune it so the user cannot respond anymore.

What I am trying to achieve is this:

  1. Send an approval request.
  2. Wait for the response with a timeout.
  3. If the approval times out, treat it as expired.
  4. Prevent the approver from approving or rejecting it afterwards.
  5. Ideally remove or cancel the pending approval from email/Teams/Approvals.

I found that Microsoft Graph has a beta cancel endpoint for approval-related items, but I cannot use it from Teams send Graph action because the Graph entry point has no support for ApprovalItems object.
 

I would appreciate any help.

Thank you.

I have the same question (0)
  • Verified answer
    David_MA Profile Picture
    14,956 Super User 2026 Season 1 on at
    You can handle it with this method:
     
    The key is the Update a row action in Dataverse, which will cancel the approval. You configure it like this:
    • Add a parallel branch as shown above and for the first action under the side where you want to cancel the approval, configure the run after setting to has timed out:
    • Then configure the Update a row action like this:
             
    • If you split the Create an approval action with the Wait for an approval action like I do, be sure to configure this using the Approval ID from the Create an approval action.
    • This will not prevent the person from choosing an outcome in the approval, but they will get notified that the approval has been canceled when they do.
  • ET-18061433-0 Profile Picture
    4 on at
    Thanks for posting the solution. That helps a lot!
    Ele

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