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Power Platform Community / Forums / Power Automate / AI builder: Process do...
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AI builder: Process documents does not work

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I have been using the Ai builder for weeks now, everything worked. I could train Ai models and the flows ran perfect. Until 2 days ago I was testing my flows when the Process documents suddenly stopped working.

First I thought that I had broken my Ai model because recently I uploaded a larger amount of invoices to the model and trained those (around 40). When I added those 40 I quick tested, everything worked fine. A day later the flows all just stopped, I could not edit my documents and everything just kept loading. So I tried making a new AI model with my older smaller documents (maybe the problem was the size of the PDF's) but this also did not work. I checked back on my older (working) AI model and even this one could not be edited and does not work anymore. 

Maybe the problem could be the credits or some other issue but I talked with colleagues and they say that the credits cannot be the issue. I do not know what to believe anymore.

10 weeks of nonstop work gone because the first step in my flows does not work. Next week I have the roll out of my flows, don't think I am going to make that deadline.
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    chiaraalina Profile Picture
    2,425 Super User 2026 Season 1 on at

    Hi

    This could be related to a known AI Builder issue that occurred between May 8 and May 11 and was resolved yesterday.

    It should now be working normally again.

     

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