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Power Platform Community / Forums / Power Automate / Approvals and Timeout ...
Power Automate
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Approvals and Timeout - Why Does a Timed Out Approval Email Not Locked

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Posted on by Microsoft Employee

Recently, I had a requirement for a list where the approval email should time out after 2 weeks and resend for three occurrences. I successfully used a do until loop to achieve that.

 

However, in testing, I discovered that the first email (the one that had timed out) still allowed the user to click on the Accept or Reject button, type Comments, and click Submit. I was expecting that email to be frozen (more like what happens in a first to approve type of approval) so that the user would easily be able to tell that approval was timed out. True, if they completed the next approval email (the active one), it wouldn't matter. But I worry that they might skip it thinking they had already completed it.

 

Is that default approval timeout behavior? I'm trying to decide if I handle this with user training or if there is another programmatic way to deal with this. Thanks in advance for any insight.

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  • yashag2255 Profile Picture
    24,769 Super User 2024 Season 1 on at

    Hi @Anonymous 

     

    So the approvals card is just an adaptive card of actionable type in Outlook. There is a default property to update the card once someone responds to the approval. However, this is not applicable in timeouts. If you think this should be added as a feature, you can create an idea post or update existing similar ones here: https://powerusers.microsoft.com/t5/Power-Automate-Ideas/idb-p/MPAIdeas

     

    Hope this Helps!

     

    If this reply has answered your question or solved your issue, please mark this question as answered. Answered questions helps users in the future who may have the same issue or question quickly find a resolution via search. If you liked my response, please consider giving it a thumbs up. THANKS!

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Thank you so much! It's good to know that it is how it is presently designed.

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