Power Platform Community Forum Thread Details

Hi, I have a flow triggered by Microsoft Forms. It contains two Switch actions:

Switch 1 – checks company type (JDG, sp. z o.o.) and creates SharePoint folders

Switch 2 – nested inside Switch 1 (JDG branch), checks service type and fills Word template

Problem: When both Switches are active, Switch 1 fails. When I disable Switch 2, Switch 1 works perfectly.

Both Switches read from the same "Get response details" action. I've already tried trim() and string() functions, checked for spaces and invisible characters – no effect.

Any help appreciated, thanks!

Categories:

Building flows

Switch 1 is probably not failing because of the Forms value.

It usually fails because something inside the JDG case (Switch 2 or its actions) is failing. When a nested action fails, the parent Switch also shows as Failed.

Open Run history and expand the JDG case in Switch 1, the real error is usually inside one of the actions there
Make sure Switch 2 has a Default case, even if it does nothing, it helps avoid errors
Clean the Forms value before using it in Switch 2, use a Compose action, for example:
trim(toLower(outputs('Get_response_details')?['body/<serviceFieldId>']))
Then use the Compose output in your Switch.

Please share the exact error from run history and add a screenshot. It will help us to find the root cause. Thanks!