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Problem connecting to Business Central cloud web services

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Posted on by AlexN

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Since a while, I am not able to establish a connection to Business Central cloud instance web services. The web services are available through browser or e.g. Postman with user / password (web service key), but when I try to use the (old) Dynamics NAV or Business Central (on premises) connector, it tells me "401 - unauthorized".

Using the dedicated Business Central connector is not an option, as I can only see the standard API endpoints and fields.

I could use the HTTP connector, but I'd really don't want to for licensing costs (http is premium connector and I already have the BC license, so this shouldn't be needed to pay twice...) and to make the flow a little bit more "fail safe" for my colleagues to customize if I'm not available.

Is this only my fault and I made a mistake in the setup somewhere or is this a general bug / "feature"?

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v-alzhan-msft Microsoft Employee on at

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Hi @AlexN ,

Could you please share more details about the error message?

Could you please share a screenshot when the error message appears?

Please check if you have entered correct account password since the provided error message told that you got the unauthorized error.

Best regards,

Alice

Community Support Team _ Alice Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

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AlexN 269 on at

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Working login (user / password) in browser (works with office credentials too):

Not working with NAV connector and user / password:
Not working with NAV connector and office credentials:
Not working with BC on-premises connector and user / password (or office credentials):

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