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PowerAutomate Flow is missing eMails

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Posted on by CF-05121052-0

Hi,

I am trying to build a flow, which exports the attachments from the existing mailbox. (maybe) important information, I am doing this as admin for all mailboxes.

The flow itself works, but it is missing mails from one specific sender - I can't figure out why.

I work with "Get emails (V3)" and debugged the problem with:

Search Query: received:2025-10-13..2025-10-16

This returns mails within this range, tested. The mails from a specific sender (or more?) are missing.

Then I added the mail address from the specific sender to the from field and when I check the results via the run history - the body is empty.

But there are multiple mails in the inbox, which match the criteria.

Even in the outlook web client (O365 Business) the mail is there, is found via the search and is in the mail folder.

I am completely cluess and debugged the problem as far as I could.

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Using flows

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MS.Ragavendar 7,278 Super User 2026 Season 1 on at

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@CF-05121052-0,

Can you please give the visual representation of the flow ?

The issue might occur if the flow check for email which is encrypted or protected the results will give as empty.

In advanced settings, turn on pagination and set a high threshold

Also look for the flow history, Your action (eMail) output and check if the missing emails appear in value[] but with empty content.

✅ Please click Accept as solution if my post helped you solve your issue and help others who will face the similar issue in future.

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🏷️ Please tag me @MS.Ragavendar if you still have any queries related to the solution or issue persists.

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CF-05121052-0 2 on at

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I did check the flow history of the result of "get emails V3" and the result was empty. so nothing was returned here. i did check it with remove the "from" filter and then there was data in it, but not from this sender.

btw. I also did a check with an HTTP GET request for messags, and there the mail was returned.

here is proof, that this mail exists (I had a typo in the filter, but it auto corrected and showed it - this error is not present in the flow)

here is the view of the flow; get emails is enough - as the result of this does not include the mails

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VictorIvanidze 13,081 on at

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Do know that by default "Get emails" action returns only 25 emails?

I recommend you to use a GRAPH request with top=xxx parameter.

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