Update an Adaptive Card Losing Card Type ID

(2) Share

Report

Posted on by MS-09022111-0

I have 2 Power Automate workflows for an adaptive card within a teams group chat.

First is adding in teams an adaptive card with "Post card in a chat or channel" with the property Card Type ID, within this card there is a multiple-choice selection. There is then a 3 day delay. If there is no response, in the same flow I have an "Update Adaptive Card" action to refresh the card and remind the GC that a response is pending.

Workflow no 2 is using "When someone responds to an adaptive card" trigger with the property Card Type ID configured. As long as I don't update the adaptive card the action.submit works correctly, but if updated I get the error: Unable to reach app. Please try again.

I think once the Update Card action occurs the Card Type ID is lost and is unable to be received by the second flow. Any known workarounds for this?

Categories:

Building flows

Using flows

General topics

I have the same question (0)

All responses (3)

Answers (0)

Sort by

CU10040848-0 5 on at

Like (0)

Report
Copy link

Link copied!

Hey, did you find a solution or workaround to this? I've ran into the same problem and its bugging me that I can't find away around something that seems like such a simple oversight.

Was this reply helpful? Yes No
Suggested answer

rezarizvii 335 on at

Like (0)

Report
Copy link

Link copied!

Hi, hope you are doing well.

You’re correct about what’s happening. When you use Update Adaptive Card, Teams doesn’t treat it as the same card anymore. It effectively becomes a new instance, and the original submit context (including Card Type ID binding) breaks. That’s why your second flow can no longer pick up the response and throws the “Unable to reach app” error.

The simplest workaround is to avoid updating the card. Instead, just post a new reminder card after your 3-day delay and leave the original one untouched. That way, the response trigger continues to work as expected.

Alternatively, you can also move everything into a single flow using “Post adaptive card and wait for a response” and handle the delay/timeout inside it. It’s a bit different structurally, but much more reliable in the long run.

Reza M. Rizvi
LinkedIn | Email
If this solved your issue, please mark it as ✅ Accepted Answer. If it helped, feel free to give it a 🩷 Like!

Was this reply helpful? Yes No
CU10040848-0 5 on at

Like (0)

Report
Copy link

Link copied!

@rezarizvii This won't work - I need the card to be dynamic so that if a status changes for example, I can update the card to reflect this change. The "Post adaptive card and wait for a response" action won't work either because as far as I'm aware, this action will only ever wait for one response and ignore all further responses too. It seems like such a simple oversight that the "Card Type ID" parameter is not available in all Teams actions relating to adaptive cards, and it makes updating adaptive cards to be more dynamic based on continuous user input nigh impossible.

Was this reply helpful? Yes No