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Power Platform Community / Forums / Power Automate / The new version of pow...
Power Automate
Suggested Answer

The new version of powerRPA desktop cannot be installed properly, and an error is reported

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Posted on by ZG-29040233-0
新版 powerRPA 桌面无法正确安装，因此报告错误
事件查看器产品：桌面版Power Automate 报告错误——错误1920。服务“Power Automate crash monitor service”（PADCrashMonitor）未能启动。确认你拥有足够的权限启动系统服务。
 
 
Power Automate fo...

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Power Automate Desktop
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  • Suggested answer
    Assisted by AI
    Sunil Kumar Pashikanti Profile Picture
    Sunil Kumar Pashikanti 2,318 Moderator on at

    This usually happens when the installer can’t start the Power Automate crash monitor service, and it’s almost always a permissions issue, not a broken install.

    Quick things to check:

    • Make sure you run the installer as Administrator
    • Check in services.msc if PADCrashMonitor exists and try starting it manually
    • Fully uninstall Power Automate Desktop, then reinstall clean
    • Temporarily disable antivirus or endpoint protection if your company allows it
    • If it’s a work machine, your account may be missing “Log on as a service” permission, so IT may need to help

    Bottom line: the install is failing because Windows won’t allow the service to start. Fix the permissions or security restriction, and the install should complete normally.

    ✅ If this answer helped resolve your issue, please mark it as Accepted so it can help others with the same problem.
    👍 Feel free to Like the post if you found it useful.

    Sunil Kumar Pashikanti, Moderator
    Blog:     https://sunilpashikanti.com/posts/
  • AN-08051419-0 Profile Picture
    AN-08051419-0 2 on at
    I have this same issue.  With the latest version 2.67.143.26090. 
     
    The last version that worked was 2.66.154.226079.
     
    This is annoying and has affected several of my machines in my business.

    It will fail and then ask to reinstall dependencies even after they are already installed.
    PAD_Installer_Log...

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