Create and wait for approval sends 2 approval requests

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Posted on 14 Mar 2024 08:25:27 by MefTh

Hello,

I am having trouble with the "start and wait for an approval" function. I have attached a picture of my flow, it's a very simple flow just for testing.

When i reject a request, it sends me a second approval request. How can i make it so he only sends one and is there a way to set a maximum time to wait for the approval?

P.S. if i approve the request it doesn't send me second one.

Ty in advance

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sandeepstw 302 Moderator on 14 Mar 2024 at 08:52:59

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Re: Create and wait for approval sends 2 approval requests

Hi @MefTh ,

Based on your provided images, it appears that your flow might be looping because the 'Start and wait for an approval' action might be configured to run again after a rejection.

To prevent this from happening, you should ensure that your flow's logic is set up to move forward after the approval step, regardless of whether the outcome is approve or reject.

This is typically done by configuring the condition that checks the outcome of the approval step.

for example -
after the "Start and wait for an approval" action, you should have a condition that checks the outcome of the approval.
Make sure that both branches of the condition lead to different actions that do not loop back to create a new approval.

Please give kudos and mark as solution if it helps.

Thanks,

Sandeep Mishra

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