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Power Platform Community / Forums / Power Automate / Encountered an incompa...
Power Automate
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Encountered an incompatibility error during flow initialization:

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Posted on by 58

Goodday, 

 

When I move my solution to the Unattended Production environment the below error occurs. I'm certain that the "retrieve email" functionality triggers this error as it works fine in Development, and when I keep it deactivated the script runs fully and without errors. As the error description suggests the PAD-versions might be different, but I've checked both versions and they're the same. 

 

Any ideas how to solve this? 

 

Encountered an incompatibility error during flow initialization: 'Microsoft.Flow.RPA.Desktop.Robin.Core.Packager.Exceptions.IncompatibleEngineException: This flow has been generated by a newer Power Automate version than the one currently installed. Download and install the latest version of Power Automate and try again.
at Microsoft.Flow.RPA.Desktop.Robin.Core.Packager.ProjectValidator.CreateAndReturnFinalValidationResult()
at Microsoft.Flow.RPA.Desktop.Robin.Core.Packager.ProjectValidator.ValidateProject()
at Microsoft.Flow.RPA.Desktop.Robin.Engine.Packager.PackageProvider.UpgradeAndValidateProject(Project project, Nullable`1 flowId, Boolean throwExceptionWhenInvalid)
at Microsoft.Flow.RPA.Agent.Server.Components.ScriptEngines.RobinEngine.Helpers.RobinHelpers.PackProjectToDirectory(ILifetimeScope lifetimeScope, Project project, String directory, Guid flowId)
at Microsoft.Flow.RPA.Agent.Server.Components.ScriptEngines.RobinEngine.DataResolvers.DataResolverV2.GetFlowDataAndSetState(Guid scriptId, Guid runId, Dictionary`2 flowInfoCache, String directory)
at Microsoft.Flow.RPA.Agent.Server.Components.ScriptEngines.RobinEngine.RobinScriptProvider.ResolvePackagePath(Guid flowId)
--- End of stack trace from previous location where exception was thrown ---
at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
at Microsoft.Flow.RPA.Agent.Server.Components.ScriptEngines.RobinEngine.RobinEngine.<Execute>d__23.MoveNext()'.

Script 036.PNG
Error 036.PNG
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  • Verified answer
    Manish Solanki Profile Picture
    15,169 Moderator on at

    Hi @Martvis88 

     

    Pls verify if you have latest version installed under programs & features section in control panel. Sometimes, PAD does not get upgraded but shows latest version from PAD app. You could try restarting prod machine to complete the upgrade of power automate app. If that too does not work, then you can reinstall the latest version and retest the desktop flow.

     

     

    If this helps & solves your problem, please remember to give a 👍 and accept my solution as it will help others in the future.

     

  • CU16080833-2 Profile Picture
    58 on at

    Hi Manish,

     

    Thank you for your quick reply! I managed to fix this with our IT team today as I needed elevated rights to update the PAD-application. Seemed the update was only triggered/offered when opening the Machine Runtime-app (both Microsoft Store and PAD-application didn't trigger or find any updates). 

     

    Where exactly do I find the programs & features section in control panel? Do you mean the make.powerautomate.com environment? 

     

    All in all, the update resolved the issue with the retrieve email functionallity. In the meantime I've spent my time automatically extracting a SharePoint folder in a loop to extract files and process these. 😎

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