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Power Platform Community / Forums / Power Automate / Missing Copilot Credit...
Power Automate
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Missing Copilot Credit or AI Builder credit capacity

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Posted on by

Hi Everyone,

I am building a Power Automate cloud flow to process PDF documents stored in Google Drive using an AI Builder Document Processing model.

Flow Details

Manually trigger a flow

Google Drive – Get file content using ID

AI Builder – Process documents

My AI model is trained and published successfully.

Error

The flow fails at the Process documents action with the following message:

Flow run failed. Missing Copilot Credit or AI Builder credit capacity. You don't have Copilot Credit or AI Builder credit capacity in this environment.

Run Details:

Status: Failed (403 Forbidden)

Client Tracking ID: 08584188943901684293758987253CU13

Action Tracking ID: 38cfe15e-981d-49b4-93f0-d8483613eb7e

License: Power Automate Premium

Any guidance would be appreciated. Thank you!
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  • Suggested answer
    David_MA Profile Picture
    14,956 Super User 2026 Season 1 on at
    This means you need to allocate some credits to the environment. You do this from the admin center under licensing > capacity add-ons:
     
     
    Click on AI Builder credits and you can then choose the environment and amount to allocate to that environment. Here is additional information Capacity add-ons for Power Apps and Power Automate - Power Platform | Microsoft Learn

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