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Power Platform Community / Forums / Power Automate / Change From Address in...
Power Automate
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Change From Address in Send Email Action

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Posted on by Phineas 5,331 Moderator

I have created several Flows that have 'send email' actions.

 

The 'send email' action works, however those receiving those emails are getting emails from me specifically rather than the Power Automate.

 

How do I reconfigure the 'send email' action so that the 'From' content is from Power Automaye or an email (shared/group) account rather than me?

Categories:
Building flows
I have the same question (0)
  • v-yetonggu-msft Profile Picture
    v-yetonggu-msft Microsoft Employee on at

    Hi @Phineas ,

    I did a test for your reference.

    In my scenario:

    vyetonggumsft_9-1699500767713.png

    vyetonggumsft_7-1699500613735.png

    My Outlook Inbox:

    vyetonggumsft_6-1699500506484.png

    Another user:

    vyetonggumsft_3-1699500235244.png

    My Outlook Inbox:

    vyetonggumsft_2-1699500195200.png

    Please check this link, it may be helpful to you:

    Send an Email From Power Automate That Doesn't Com... - Power Platform Community (microsoft.com)

    Best Regards,

    Sunshine Gu

     

  • Rhiassuring Profile Picture
    Rhiassuring 8,692 Moderator on at

    You need to have "Send As" permission for whatever email you want to send the "From" to.  So first you'll need to determine what account it should come from (it's best practice to have a service account for this), and then ensure it has you added for Send As.

  • Phineas Profile Picture
    Phineas 5,331 Moderator on at

    I don't understand.

     

    This is a scheduled flow. How does the sign-in factor in, as no one is signing in to trigger the flow, it triggers on it own every morning.

     

    In this case what would be the default 'From' address?

  • Phineas Profile Picture
    Phineas 5,331 Moderator on at

    Are you saying in your solution a shared or group email will work, as long as I have permission in that email to use it?

     

    I am the developer and not an employee. Once my contract is up my AD profile will be deleted, then what?

  • v-yetonggu-msft Profile Picture
    v-yetonggu-msft Microsoft Employee on at

    Hi @Phineas ï¼Œ

    The default 'From’ is the email address connected to the 'Send an email' action.

    vyetonggumsft_0-1699501585589.png

    vyetonggumsft_2-1699501780976.png

    Best Regards,

    Sunshine Gu

  • Phineas Profile Picture
    Phineas 5,331 Moderator on at

    And, unless changed, that default email - by default, is that of the Flow creator, yes?

  • v-yetonggu-msft Profile Picture
    v-yetonggu-msft Microsoft Employee on at

    Hi @Phineas ,

    Yes, your judgment is correct.

     

    Best Regards,

    Sunshine Gu

  • Phineas Profile Picture
    Phineas 5,331 Moderator on at

    To your knowledge, are their any restrictions on the 'type' of email that can be used as the default?

     

    Is there a difference between 'a service account' and a shared or group email?

     

    Can either a shared or group email be used? 

  • v-yetonggu-msft Profile Picture
    v-yetonggu-msft Microsoft Employee on at

    Hi @Phineas ,

    There are restrictions and you cannot use shared mailboxes and group mailboxes.

    I went to find the literature today and found the document about permission (send as).

    You can check it out.

    Allow members to send as or send on behalf of a group | Microsoft Learn

    Create a shared mailbox - Microsoft 365 admin | Microsoft Learn

    Of course, you can also set a proxy email address for your personal account through this method.

    I did a test of shared mailbox proxy permissions.

    In my scenario:

    vyetonggumsft_0-1699532081775.png

    vyetonggumsft_1-1699532171446.png

    vyetonggumsft_3-1699532473893.png

     

    My Outlook Inbox:

    vyetonggumsft_5-1699532509781.png

     

    Best Regards,

    Sunshine Gu

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