Export and Import Flow timeouts

(2) Share

Report

Posted on by SH-04032022-0

I have a user who is getting timeouts when he tries to export or import a flow. I can export his flows without the error. I have asked for internet bandwidth speeds and his are equal or superior to my own. Everything else appears to be fine when he runs flows or edits flows.

Categories:

Using flows

I have the same question (0)

All responses (6)

Answers (0)

Sort by

Suggested answer

11manish 3,148 on at

Like
a
(0)

Report
Copy link

Link copied!
Because the same flows can be exported successfully by another user, the most likely causes are:

Browser cache or session issues.

User-specific permission differences.

Local machine configuration problems.

Network security controls affecting file transfers.

The quickest diagnostic steps are to test using an InPrivate browser session and from a different workstation.

These tests typically determine whether the issue is tied to the user's account or their local environment.

Was this reply helpful? Yes No
Suggested answer

Valantis 6,586 on at

Like
a
(1)

Report
Copy link

Link copied!

Hi @SH-04032022-0,

Since you can export the same flows without issue, this is user-specific not a flow or platform problem.

Quickest things to try in order:

1. Ask him to open an InPrivate/Incognito browser window and try the export. If it works, the issue is his browser cache or session. Clear cache and cookies and test again in the normal browser.
2. Try a different browser entirely (Edge vs Chrome).
3. Check if his corporate network has a proxy, firewall, or DLP tool that intercepts file downloads. Export/import involves downloading a ZIP file which some corporate security tools block or throttle. This would explain why everything else works fine but file transfers time out.
4. Check his Power Automate permissions. Even though he can run and edit flows, export/import requires the user to have the Environment Maker role. If he has a more restricted role it can cause silent failures or timeouts on export.

Best regards,

Valantis

✅ If this helped solve your issue, please Accept as Solution so others can find it quickly.

❤️ If it didn’t fully solve it but was still useful, please click “Yes” on “Was this reply helpful?” or leave a Like :).

🏷️ For follow-ups @Valantis.

📝 https://valantisond365.com/

💼 LinkedIn

▶️ YouTube

Was this reply helpful? Yes No
Suggested answer

VishnuReddy1997 2,666 Super User 2026 Season 1 on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @SH-04032022-0,

Can you switch to classic mode and then try to import and export the solution it will defientely will work.

Regards,

Vishnu Reddy

Was this reply helpful? Yes No
Suggested answer

Haque 3,557 on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @SH-04032022-0,

If above suggestions are not fit can you please check the size and complexity of the flow? Sometimes, large or complex flows with many actions, connections, or large embedded content can cause timeouts.

Also - if antivirus or firewall fnterference is there, local security software might block or slow down large file transfers.

Was this reply helpful? Yes No
SH-04032022-0 8 on at

Like
a
(1)

Report
Copy link

Link copied!

The user is no longer getting the errors during export - and I believe import as well. We'd already tried switching VPN connections and clearing cache and rebooting - none of which worked originally, but when he went to check his VPN again and switched it back to the original VPN tool - it started working. Therefore, I don't exactly know what solved it, but thank you all for your assistance.

For the one commenter regarding switching to the classic interface - I do not think we have that as an option any more. I looked for it and couldn't find it. I appreciate this all all other suggestions.

Was this reply helpful? Yes No
Valantis 6,586 on at

Like
a
(1)

Report
Copy link

Link copied!

Hi @SH-04032022-0,

Just wanted to check in and see if everything is working now. If you still need any help, feel free to let me know.

Also, if the issue is resolved, it would be great if you could mark the answer as solved so others with the same question can find it easily.

Thanks and have a great day!

Was this reply helpful? Yes No