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License confusion with Unattended RPA Plan

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Posted on by bradleyNixon

Hi folks,

I'm trying to run a flow I created in Power Automate Desktop inside of Power Automate (Run a flow built by Power Automate Desktop (preview)). I can't run the flow and see the error: "Your flow was saved, but could not be enabled because of billing restrictions." There's a hyperlink "Learn more" which goes to the pricing page to buy a subscription.

When I click my profile pic > View Account > View Subscriptions I see what I think are the two relevant ones (screen capture below). I pay $40 for the first and $40 for the second.

What else would I need to purchase in order to build this type of flow? I'm the admin for my account and I see that my credit card was successfully charged. Or perhaps, is there something hidden in the setup which is overlooked? I've been poking around for a few hours and just can't figure this out.

Thank you!

Bradley

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Power Automate Desktop

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bradleyNixon 11 on at

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Well, if I could delete my post, I would have as I figured this out and solved my problem...

I used to think that if I just searched around some more I discover the answer, but now I'm sure that the solution comes to me only after I post on a forum asking for help...

Bradley

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Community Power Pla... Microsoft Employee on at

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@bradleyNixon so what was it about?

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Community Power Pla... Microsoft Employee on at

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I'm experiencing the same issue. What was the solution here? Thank you so much!!!

 Your flow was saved, but could not be enabled because of billing restrictions. Learn more
https://flow.microsoft.com/en-us/pricing/

I asked our IT to purchase this below app and am still getting the same billing restriction message after purchasing the subscription. It's not the same plan? This is what shows up in our company powerapps.com store page.

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fraenK 2,125 on at

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You'll need at least "Per-user plan with attended RPA" to use Power Automate Desktop

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Community Power Pla... Microsoft Employee on at

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Thank you @fraenK as always. I really appreciate your guidance. Thanks.

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Community Power Pla... Microsoft Employee on at

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Hi @fraenK and others,
I got the subscription but I continue to get this billing restriction message. The subscription shows up under my account profile, as shown below. I tried creating a brand new workflow but same error message. I would appreciate any help with this issue/situation please. Our IT says I have the subscription and not much they can do. Thank you for your help!!!

Power Automate per user with attended RPA plan
Power Automate RPA Attended
Common Data Service Attended RPA

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Community Power Pla... Microsoft Employee on at

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Do I need Unattended RPA add-on?? And do an Instant Cloud Flow to run on date/time schedule to trigger Power Automate Desktop flow??
Pricing | Microsoft Power Automate

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fraenK 2,125 on at

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What's your configuration of the "Run a flow..." action?

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Community Power Pla... Microsoft Employee on at

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I created a new desktop flow with 1 action that opens a browser and tested it. If I select Attended, it gives me this green message and I'm able to turn the flow on and Run becomes clickable.

If I select unattended, I get the billing restriction message and Run is not clickable.

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Community Power Pla... Microsoft Employee on at

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Should I do this?? I need to find out how I can do schedule like daily at 1am.

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