Unanswered

License confusion with Unattended RPA Plan

(0) Share

Report

Posted on by bradleyNixon

Hi folks,

I'm trying to run a flow I created in Power Automate Desktop inside of Power Automate (Run a flow built by Power Automate Desktop (preview)). I can't run the flow and see the error: "Your flow was saved, but could not be enabled because of billing restrictions." There's a hyperlink "Learn more" which goes to the pricing page to buy a subscription.

When I click my profile pic > View Account > View Subscriptions I see what I think are the two relevant ones (screen capture below). I pay $40 for the first and $40 for the second.

What else would I need to purchase in order to build this type of flow? I'm the admin for my account and I see that my credit card was successfully charged. Or perhaps, is there something hidden in the setup which is overlooked? I've been poking around for a few hours and just can't figure this out.

Thank you!

Bradley

Categories:

Power Automate Desktop

I have the same question (0)

All responses (24)

Answers (0)

Sort by

bradleyNixon 11 on at

Like
a
(0)

Report
Copy link

Link copied!

Well, if I could delete my post, I would have as I figured this out and solved my problem...

I used to think that if I just searched around some more I discover the answer, but now I'm sure that the solution comes to me only after I post on a forum asking for help...

Bradley

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

@bradleyNixon so what was it about?

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

I'm experiencing the same issue. What was the solution here? Thank you so much!!!

 Your flow was saved, but could not be enabled because of billing restrictions. Learn more
https://flow.microsoft.com/en-us/pricing/

I asked our IT to purchase this below app and am still getting the same billing restriction message after purchasing the subscription. It's not the same plan? This is what shows up in our company powerapps.com store page.

Was this reply helpful? Yes No
fraenK 2,125 on at

Like
a
(1)

Report
Copy link

Link copied!

You'll need at least "Per-user plan with attended RPA" to use Power Automate Desktop

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like
a
(1)

Report
Copy link

Link copied!

Thank you @fraenK as always. I really appreciate your guidance. Thanks.

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

Hi @fraenK and others,
I got the subscription but I continue to get this billing restriction message. The subscription shows up under my account profile, as shown below. I tried creating a brand new workflow but same error message. I would appreciate any help with this issue/situation please. Our IT says I have the subscription and not much they can do. Thank you for your help!!!

Power Automate per user with attended RPA plan
Power Automate RPA Attended
Common Data Service Attended RPA

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

Do I need Unattended RPA add-on?? And do an Instant Cloud Flow to run on date/time schedule to trigger Power Automate Desktop flow??
Pricing | Microsoft Power Automate

Was this reply helpful? Yes No
fraenK 2,125 on at

Like
a
(1)

Report
Copy link

Link copied!

What's your configuration of the "Run a flow..." action?

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

I created a new desktop flow with 1 action that opens a browser and tested it. If I select Attended, it gives me this green message and I'm able to turn the flow on and Run becomes clickable.

If I select unattended, I get the billing restriction message and Run is not clickable.

Was this reply helpful? Yes No
Community Power Pla... Microsoft Employee on at

Like
a
(0)

Report
Copy link

Link copied!

Should I do this?? I need to find out how I can do schedule like daily at 1am.

Was this reply helpful? Yes No