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Why this condition is not working for text in email?

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Posted on by frixel

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Hello,

I have create a flow that mus see the text in the body from a email but it doesn't.

What is going wrong?

This is the result

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Building flows

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CU30121719-0 on at

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Could you please show the output of the Compose action?

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frixel 1,089 on at

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This is the output from the Compose

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Srini007 3,483 Super User 2026 Season 1 on at

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Hi @frixel,

Are you sure that subject does not contains "RE: or FW:" you can verify by placing a compose and also you can try with equals instead of contains and try

(If this answers your question you can mark as Answered and give it a Like)

Regards,

Srini

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frixel 1,089 on at

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No the subject contains not RE: or FW:

See compose 2 is the subject

So weird why this is not working.

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David_MA 14,956 Super User 2026 Season 1 on at

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Sometimes I find that if you use an expression on the left side of the condition to evaluate if it returns true or false, it works better. So, on the left, try using a contains() expression with the output, and on the right side insert true from the expression maker (don't manually type true).

And while I don't spot any difference between the text in the output and the text in the expression, double check that the text in both matches exactly. Even though you are using contains, the phrase it is looking for needs to be an exact match. Even an extra space between a word would cause it to not consider it containing the phrase. Therefore, you may even want to use an expression such as contains(trim(outputs... instead.

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CU30121719-0 on at

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I almost sure the first (the topmost) condition returns false. Could you check if the output of the first Compose does not contain CR or LF?

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Tomac 4,153 Moderator on at

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I agree with @David_MA, using Contains in a Condition wants to evaluate to True or False on the right side, it doesn't work the same as the contains() function in a Compose for some reason.

So the left side would be your Contains() expression, the middle would be Is Equal To, and the right side would be an expression of True (not the word "True" as plain text, it needs to be put in with the expression editor)

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CU30121719-0 on at

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Also instead of "HTML to Text" action try to use this approach: ParseMSInvoice flow parses the real Microsoft email invoice

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frixel 1,089 on at

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@tomac & David MA,

I don't understand what you mean by on the left and on the right.

The text in the email is exactly the same as in the condition. I pasted and cut it

by the way what does the expression split doing in the compose? (i am a noob with this and find this example on google)

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frixel 1,089 on at

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I think you mean something like this?

But the expression True will not automaticly fill in and what is te expression from the contains()?

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