Power Platform Community Forum Thread Details

Hi, I has an issue with action :" Retrieve email messages from outlook"

Whenever, I input the tab" From contain", The action:" Retrieve email messages from outlook" not working.

It means No attachments was saved, eventhough I have an unread email from that sender email

So, is there any issue?

Categories:

Pretty sure this is because the sender is internal to your organization and thus it shows the sender as an encoded object string rather than the email address. It would normally work for external email addresses, but not for internal emails in Outlook.

See this note here:

From the documentation here: https://learn.microsoft.com/en-us/power-automate/desktop-flows/actions-reference/outlook

Try extracting all emails with no filters in From and then see what the From field contains in the emails that are relevant for you. This should be a static string that you can use for filters in your flows.

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