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Power Platform Community / Forums / Power Automate / No se encontró la cuen...
Power Automate
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No se encontró la cuenta de Outlook Instancia de Outlook

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Posted on by 9

Hola, estoy intentando crear un flujo para guardar los mensajes de correo electronico de Outlook con la cuenta empresa de mi trabajo.

 

A la hora de establecer la variable OutlookInstance, al correr el flujo me arroja el siguiente error:

Mensaje de Error: "No se encontró la cuenta de Outlook Instancia de Outlook" 

Detalles de error: Robin.Core.ActionException: No se encontró la cuenta de Outlook Instancia de Outlook ---> Robin.Shared.Runtime.ActionException: La cuenta de Outlook: Instancia de Outlook no existe
en Robin.Modules.Outlook.Actions.OutlookActions.SaveOutlookEmailMessages(Variant outlookInstance, Variant account, Variant emailsToSave, Variant saveEmailsAs, Variant saveEmailsTo, Variant& storedEmailsPaths, Int32 saveAsMode, Int32 type)
--- Fin del seguimiento de la pila de la excepción interna ---
en Robin.Modules.Outlook.Actions.SaveOutlookEmailMessages.Execute(ActionContext context)
en Robin.Runtime.Engine.ActionRunner.RunAction(String action, Dictionary`2 inputArguments, Dictionary`2 outputArguments, IActionStatement statement).

Gracias!

I have the same question (0)
  • VJR Profile Picture
    7,635 on at

    Translation:

     

    Title: Outlook account could not be found Outlook instance

    Hi, I am trying to create a flow to save Outlook emails with my work company account.

     

    When I set the OutlookInstance variable, I get the following error when I run the flow:

    Error Message: "Outlook Instance Outlook account was not found".

  • VJR Profile Picture
    7,635 on at

    I think you are using a text value instead of the actual Outlook instance variable surrounded by %%.

    Please share details of all variables and the flow.

  • Nmanrique Profile Picture
    9 on at

    Hi VJR, let me show you:

    Variable:

    Nmanrique_0-1668427016935.png

     

    Nmanrique_1-1668427066210.png


    And the last step:

    Nmanrique_2-1668427100128.png


    Thank you for your answer. Stay tuned





  • Verified answer
    VJR Profile Picture
    7,635 on at

    The error says the Outlook account was not found.

     

    • So make sure you give the correct account name
      1. Open Outlook and select File.

      2. Use the dropdown under Account Information 

    Select Account Settings.

     VJR_1-1668481599129.png

     

    • Another way for the Account Name, is the below section shown in Outlook.

    OR right click on it and Select Data File Properties.

     

    VJR_2-1668481721679.png

     

    • Lastly also make sure Power Automate Desktop has access to this email account.

       

  • VJR Profile Picture
    7,635 on at

    Hello @Nmanrique 

    What had gone wrong and what did you fix?

    Typing/Spelling mistake Or Access issues?

  • Nmanrique Profile Picture
    9 on at

    Ey VJR!

    Its was my mistake. I dont know if capital letter on address account was the problem, but i let variable %OutlookInstance% on "recovery messages" accion instead of address account. that was the main problem

    Thanks for the support!

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