Power Platform Community Forum Thread Details

Product: Power Automate Desktop
Browser: Microsoft Edge (Latest)
Issue:
"Click link on web page" fails even though click succeeds and page navigates correctly.

Details:
- Button click successfully triggers navigation
- Refresh happens immediately
- PAD throws false-negative error
- Issue is intermittent but frequent

Expected behavior:
PAD should not throw error if click triggers successful navigation.

Categories:

Power Automate Desktop

Hi @RG-08040805-0

PAD expects a stable DOM response after the click. If the page refreshes or navigates immediately (as in INS Zoom), the element becomes unavailable too quickly, so PAD falsely reports a failure—even though the action succeeded.

Workarounds:

Replace “Click link on web page” with:
“Click UI element in window” (more tolerant to refresh), or
“Populate text field / Press button” via UI automation
Add “Wait for page to load” or “Wait for web page content” right after the click
Wrap the click in a Retry scope (e.g., 2–3 attempts)
Disable “Fail on error” for that step if navigation is confirmed
Use JavaScript execution to trigger the click (document.querySelector(...).click())

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Best regards,
Piotr