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Power Platform Community / Forums / Power Automate / I can't get web elemen...
Power Automate
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I can't get web elements from any browser

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Posted on by 5

Hi

I am trying to get elements in a browser but PAD won't recognize my browser.

I have powerautomate desktop web extension install on my edge/chrome browser but both won't recognize the browser.

Nothing happens clicking on an element.

Also tried on 2 different machines with Edge and Chrome but both are the same.  PAD just won't recognize my browser.

 

I am on Windows 11, it used to work in the past with Windows 10. Is PAD not supported on windows 11?

I have the same question (0)
  • Highboy Profile Picture
    1,187 Super User 2024 Season 1 on at

    PAD runs just fine on Windows 11.
    What version of Windows (Insider??) are you running / My version 21H2 Build 22000.318
    What version of Edge are you running /  My version 96.0.1054.43
    What version of the Edge/Chrome extension are you running / My version 2.0.9 on both browsers

  • Dynamic-entry Profile Picture
    5 on at

    Hi Thanks for the help!

    So I was able to get it working on a Windows 10 device. I noticed that the PAD version was different on this device. I don't have the devices that didn't work with me right now(they are in another office) but I remember the ones that didn't work had PAD version 2.15

    2.14 worked just fine. 

    Another thing I noticed was that in 2.15 I did not see the following icons. There was just one icon that looked like a desktop pc

    Dynamicentry_2-1639123554216.png

     

     

    Working device details:

    Version 96.0.1054.43 (Official build) (64-bit)

    Windows 10  19043.1348

    PAD version

    Dynamicentry_0-1639123138983.png

     

     

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