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Power Platform Community / Forums / Power Automate / Power Automate for Des...
Power Automate
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Power Automate for Desktop

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I am using Power Automate for Desktop. I've started with a browser, opened a web program, set variables for Username and Password, populated a text field on the web page, clicked a link on the web page, connected to Accounts and Portfolio, and then set a drop-down list value on the web page. It runs beautifully for a while some times I've up and closed it around 20 times. Then all of a sudden, once it has logged in (I never have an issue here) when it starts using UI Element it starts saying the "accounts" does not exist. Yesterday it was like that errors all the time after a few hours. Today I started it and worked fine of five starts then it had errors again. I've been communicating with Copilot but none of the fix ideas have worked. Can you help??
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  • Suggested answer
    Tharusha Jayadeera Profile Picture
    80 on at
     
    The UI element selector for “Accounts” appears to be unstable. It likely includes session- or cache-specific attributes.
    To fix this:
    Re-capture the selector.
    Remove unstable attributes such as idx, class, and id.
    Keep stable attributes like innerText, role, and tag.
    Also:
    Add a wait step before the failure point, as the page may take time to fully load depending on network conditions.
    Configure a retry mechanism for the action in case of intermittent failures.
     

    If this helped solve your issue, please mark it as ✅ Accepted Answer.
    If you found it useful, a 🩷 Like is always appreciated.

    Thanks,
    Tharusha

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