Email Doesn't Send

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Posted on by RezzaB

Hi Community,
I have set up a Power Automate flow for document control. When a document review is due, the flow is intended to trigger an email to the document lead. The test run is successful; however, the email is not being sent. I would appreciate assistance in identifying why this is happening.
Cheers,
RezzaB

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Power Automate Desktop

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Haque 3,653 on at

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Hi @RezzaB,

Do you see any error after the run? If not, could you please invesitgate Outputs of Send an Email (V2) action?

I am assuming your recipient eamil address is perfect - as you are sending email inside apply to each action - could you please use trim if its is picked up dynamically.

For narrowing the problem, can you please check sending one email outside of Apply to each with the same address?

Please let me know.

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RezzaB 99 on at

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Thanks for your reply @Haque. No error after run. I dont understand what trim if its is picked up dynamically, sorry. Email does send outside of apply to each:

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Haque 3,653 on at

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Hi @RezzaB,

So the porblem inside the Apply to each loop!

trim() - is a function that removes unnecessary spaces from before and after a srting. e.g data = " data ", trim(data) = "data".

Here we go.

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Olufemi 7 72 on at

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Hello @RezzaB,

I see what's happening here. Your logic is actually solid, but there's a quick "logical flip" in your Condition 2 that’s causing the flow to skip the email step.

In your screenshot, the condition is set to: Compose - Count Items 2 is equal to 0.

This means the flow only enters the "If yes" branch (where your email action lives) when it finds zero documents. When the flow actually finds documents that need reviewing (Count > 0), the condition is false, so it completely ignores that "If yes" block.

To fix this: Just change that operator from "is equal to" to "is greater than" and keep the value as 0. That way, it only moves forward to the "Apply to each" loop when there are actually items to process.

One quick thing to double-check in your Apply to each: make sure the To field in your email action is mapped to the Output of your "Compose - Document person email" action.

References:

Use expressions in conditions Microsoft Docs

Get started with the Apply to each action Microsoft Docs

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CU02040155-0 2 on at

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Hi @RezzaB,

Would you mind sharing the entire code for the flow as i am tasked this same job but have no idea how to get started on it.

Much thanks

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RezzaB 99 on at

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@Olufemi 7 thank you for your reply and assistance, much appreciated. I have made the changes you suggested, however, even when it is true the flow still doesn't follow the Yes Apply to Each steps?? This is so fustrating. Hopefully you can help me :)

@CU02040155-0 - I am happy to share once it is working

Cheers,

@RezzaB

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