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Power Platform Community / Forums / Power Automate / Approval Workflow, Com...
Power Automate
Answered

Approval Workflow, Common Data Service and the Default Envirnoment

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Posted on by 61

 

 I would like to understand how approvals work with the Common Data Service. My tenancy was created after the March update to the Common Data Service. This means that I cannot create a Common Data Service against the default environment. When I try to create any Flow in the default environment that uses the approval connector I am told that a Common Data Service does not exist and so the Approval cannot run.

 

ErrorForMicrosoft.png

 

With this being the case if I create a new environment and  Common Data Service (I need PowerApps Plan 2 do this) I can create approvals in that environments.

 

So here is the question if I have a tenancy created after March 2018 do I have to have PowerApps Plan 2 to create approvals in my tenancy because I have to create another envirnoment? 

 

In addtion when creating the "Request Sign Off" Workflow in a SharePoint List it always goes into the default environment and will not work as there is no Common Data Service there what do I do to allow it to work?

 

My tenancy, Azure AD and Environments are all in the UK.

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  • Verified answer
    v-yamao-msft Profile Picture
    Microsoft Employee on at

    Hi @DisappointmentB,

     

    I have seen a similar issue on another thread, it seems that it is not possible to create a Common Data Service in UK region, which means that you cannot create a database for the default flow environment.

     

    Please try to create second environment in flow then you are able to create a database there.

     

    Please check more details on the thread at here:

    https://powerusers.microsoft.com/t5/General-Flow-Discussion/Action-Start-an-approval-failed/td-p/131312

     

     

    Best regards,

    Mabel Mao

  • DisappointmentB Profile Picture
    61 on at

    Thanks Mabel thats must be the issue.

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