Skip to main content

Notifications

Power Automate - General Discussion
Answered

Encountered internal server error on Parse JSON action

(0) ShareShare
ReportReport
Posted on by 143

So i have this error in one of my flows "Encountered internal server error. The tracking Id is 'cc427827-9f6b-4a3f-a3ce-a8efbb3d2034'.".

 

This error always happen in a Parse JSON action.

I tried to reproduce the problem in a new test flow and it ran successfully.

 

Any ideas?

  • Verified answer
    vkama Profile Picture
    vkama 143 on at
    Re: Encountered internal server error on Parse JSON action

    This error is resolved through Microsoft Support ticket.

     

    The cause was :

    • A recent deployment introduced a version mismatch with some virtual machines supporting connections.
  • SanmeshG Profile Picture
    SanmeshG 1,938 on at
    Re: Encountered internal server error on Parse JSON action

    Hi @vkama ,

     

    okay , hope MS will resolve your ticket.

     

    Also if once your ticket is resolved , please accept the reply as solution and please close the thread.

     

    Thanks,

     

  • vkama Profile Picture
    vkama 143 on at
    Re: Encountered internal server error on Parse JSON action

    Heyy, thanks for the response. 

    I created a ticket to MS and currently i'm waiting for their answer. 

    The other possible solutions from this post unfortunately didn't work for me.

  • SanmeshG Profile Picture
    SanmeshG 1,938 on at
    Re: Encountered internal server error on Parse JSON action

    Hi @vkama ,

     

    Please checkout the below thread , the error message looks similar to the one you have mentioned.

     

    https://powerusers.microsoft.com/t5/General-Power-Automate/Error-Encountered-internal-server-error-The-tracking-Id-is/td-p/959645

     

    If this helps , please give this a thumbs up and accept this as a solution.

     

    Thanks,

    Sanmesh

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Microsoft Kickstarter Events…

Register for Microsoft Kickstarter Events…

Announcing Our 2025 Season 1 Super Users!

A new season of Super Users has arrived, and we are so grateful for the daily…

Announcing Forum Attachment Improvements!

We're excited to announce that attachments for replies in forums and improved…

Leaderboard

#1
WarrenBelz Profile Picture

WarrenBelz 145,445

#2
RandyHayes Profile Picture

RandyHayes 76,287

#3
Pstork1 Profile Picture

Pstork1 64,741

Leaderboard