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Power Platform Community / Forums / Power Automate / Encountered internal s...
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Encountered internal server error on Parse JSON action

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Posted on by vkama 149

So i have this error in one of my flows "Encountered internal server error. The tracking Id is 'cc427827-9f6b-4a3f-a3ce-a8efbb3d2034'.".

 

This error always happen in a Parse JSON action.

I tried to reproduce the problem in a new test flow and it ran successfully.

 

Any ideas?

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I have the same question (0)
  • Verified answer
    vkama Profile Picture
    vkama 149 on at

    This error is resolved through Microsoft Support ticket.

     

    The cause was :

    • A recent deployment introduced a version mismatch with some virtual machines supporting connections.
  • SanmeshG Profile Picture
    SanmeshG 1,947 Moderator on at

    Hi @vkama ,

     

    okay , hope MS will resolve your ticket.

     

    Also if once your ticket is resolved , please accept the reply as solution and please close the thread.

     

    Thanks,

     

  • vkama Profile Picture
    vkama 149 on at

    Heyy, thanks for the response. 

    I created a ticket to MS and currently i'm waiting for their answer. 

    The other possible solutions from this post unfortunately didn't work for me.

  • SanmeshG Profile Picture
    SanmeshG 1,947 Moderator on at

    Hi @vkama ,

     

    Please checkout the below thread , the error message looks similar to the one you have mentioned.

     

    https://powerusers.microsoft.com/t5/General-Power-Automate/Error-Encountered-internal-server-error-The-tracking-Id-is/td-p/959645

     

    If this helps , please give this a thumbs up and accept this as a solution.

     

    Thanks,

    Sanmesh

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