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Power Automate
Suggested Answer

White screen in Picture in Picture (Child Session)

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Hi,
 
I have an issue that in PiP (Child Session) after triggered desktop flow (doesnt metter manualy from PAD oraz from cloude). PiP windowe appearbut with white screen in it - flow doesnt run.
 
Mainly im going to trigger it via cloude in attended mode > PiP > Child session - full control of UI/Graph
 
 
Wondering is it possible that my VM doesnt have GPU? is it necessery?
 
Help me guys ...
 
 
Belove some info:
 
Windows Server 19
Virtual Machine
PAD version 2.69
Working as administrator
 
Troubleshoot report:
2026-06-14T12:56:11.4997818Z,Success,Sesja podrzędna,Child session is enabled
2026-06-14T12:56:11.5359205Z,Success,Automatyzacja sieci Web,Found Chrome - x64 installation
2026-06-14T12:56:11.5365411Z,Warning,Automatyzacja sieci Web,The picture-in-picture user data profile could not be verified for Chrome.
2026-06-14T12:56:11.5403106Z,Success,Automatyzacja sieci Web,Found Edge - x64 installation
2026-06-14T12:56:11.5403760Z,Warning,Automatyzacja sieci Web,The picture-in-picture user data profile could not be verified for Edge.
2026-06-14T12:56:11.5797377Z,Warning,Automatyzacja sieci Web,Installation of 'Firefox' not found.
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  • Suggested answer
    Vish WR Profile Picture
    3,648 on at
     
     

    That white screen in PiP is usually tied to that "picture-in-picture user data profile could not be verified" warning you're seeing for both Chrome and Edge. Since it's showing up for both browsers, I don't think it's a GPU thing, it's more likely the PiP browser profile isn't getting created properly under the session that's running the flow.

    A couple things worth checking:

    Try deleting the existing PiP user data profile folder (it's usually under the service account's AppData) and let PAD recreate it fresh on the next run.

    Double check the account running the flow actually has a proper profile loaded — on Server OS this sometimes doesn't happen cleanly if the user has never fully logged in interactively at least once.

    Make sure "Allow the machine to stay unlocked" and the related session settings are configured properly for attended PiP, since a half-loaded session can cause this too.

    GPU shouldn't be a blocker for PiP itself, so I'd hold off on chasing that unless the above doesn't fix it.

     

     

  • Vish WR Profile Picture
    3,648 on at
     
     
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