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ReportHi Team,
I would like to propose the following workflow for handling Distribution List Update requests to ensure proper approval and tracking.
Trigger:
When a request is created.
Conditions:
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Category = Email & Distribution List
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Subcategory = Distribution List Update
Actions:
An approval request will be sent to the requester’s manager or the Distribution List owner.
If Approved:
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A task will be created to proceed with the Distribution List update.
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The request status will be updated to Work In Progress.
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A note will be added indicating that approval has been received.
If Rejected:
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A public note will be added stating that the request has been rejected by the approver.
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The request status will be updated to Closed.
Please review the proposed workflow and let me know if any changes or additional steps are required before implementation.
Kind regards,
Rajneesh Kumar
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