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Power Platform Community / Forums / Power Automate / Message: Could not ret...
Power Automate
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Message: Could not retrieve values. Invalid hostname for this tenancy. Client request id: 'D1B8829C-93E0-4263-9F38-55A0EEA42881'

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Posted on by 27

Hi all, I am building a flow that starts with List Rows Present in a Table and my table sits in a Private MS Teams channel. The picker cannot find the channel. I tried copy->post the Sharepoint link for the channel and  i get following error:

 

Could not retrieve values. Invalid hostname for this tenancy. Client request id: 'D1B8829C-93E0-4263-9F38-55A0EEA42881'

 

Any ideas what could be the issue?

Many thanks!

 

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  • DamoBird365 Profile Picture
    8,942 Microsoft Employee on at

    Hi @grigkate 

     

    I've tried the same here and it works OK.

     

    You've already hinted at the fact that you have tried your private channel sharepoint site URL.

     

    For example my site https://abdndamodev.sharepoint.com/sites/DamoBird365592 has a private channel called private.

     

    The URL is therefore https://abdndamodev.sharepoint.com/sites/DamoBird365592-Private

     

    When I enter a "custom value" for the Location with the above URL, it resolves, allows me to select a doc lib called Documents and a file from /Private/Book.xlsx wth Table, Table1.

    DamoBird365_0-1617649431497.png

     

    Can you check your end again and see if any of this helps?

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
    Cheers,
    Damien


    P.S. take a look at my new blog here

     

     

  • grigkate Profile Picture
    27 on at

    Hi @DamoBird365 ,

     

    Thank you for replying. I tried as you proposed and i get a different error as below:

    grigkate_0-1617654238182.png

    I guess I am doing something wrong in my syntax? 

  • Verified answer
    DamoBird365 Profile Picture
    8,942 Microsoft Employee on at

    Hi @grigkate 

     

    Are you entering any of those fields manually or are you using the drop down. There’s a similar example case here https://powerusers.microsoft.com/t5/Building-Flows/Get-drive-id-for-Doc-Library-selection/m-p/857154#M120123 not sure why it works for me but not you. Apart from the URL, everything else was selected via pre populated drop down selections.

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
    Cheers,
    Damien


    P.S. take a look at my new blog here

  • DamoBird365 Profile Picture
    8,942 Microsoft Employee on at

    Hi @grigkate 

     

    Just noticed your file path has no folder which mine included the private channel name.

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
    Cheers,
    Damien


    P.S. take a look at my new blog here

  • grigkate Profile Picture
    27 on at

    Hi @DamoBird365 ,

     

    Still same issue unfortunately - I am wondering if the system admin has added any restrictions since I can't make it work so my next move is to reach out to them.

    Thank you for your help!

  • DamoBird365 Profile Picture
    8,942 Microsoft Employee on at

    Hi @grigkate 

     

    presumably you can access that folder on SharePoint direct and as the user running the flow connector? Private channels are limited access based on membership? Have you tried creating your own private channel to test on where you are owner?

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
    Cheers,
    Damien


    P.S. take a look at my new blog here

  • grigkate Profile Picture
    27 on at

    Hi @DamoBird365 ,

     

    Figured out the issue... once i had correctly identified the channel i had to look for the Documents folder insted of entering the Documents address as a link.

    Now it works.

    Thank you for your help!

    Katerina  

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