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Power Platform Community / Forums / Power Automate / I've inherited a flow ...
Power Automate
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I've inherited a flow that has stopped working

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Posted on by JG-18021654-0
I have a flow that when triggered moves an item from a list and a document library to a corresponding list in library. I am using the same power automate account as my predecessor. However, when the flow is run, we get the following error:

Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED))
clientRequestId: 566b274a-6218-414b-96a4-abbb497afca1
serviceRequestId: ff3cf8a1-d037-5000-b1a0-4b5f435863eb
Categories:
Building flows
Using flows
I have the same question (0)
  • Suggested answer
    Expiscornovus Profile Picture
    Expiscornovus 33,891 Most Valuable Professional on at
     
    Have you double checked if power automate account can still access the document library in the SharePoint Online interface?
     
    Additionally, have you double checked that the connection of your trigger action is still using that account as well (and not accidently your own account instead)?
     
    And are you testing/running/starting the flow with your own account or that power automate account?

    Can you also share a screenshot of your flow? This will help troubleshooting as well.

     
    Happy to help out 😁

    I share more #PowerAutomate and #SharePointOnline content on my Blog, LinkedIn, Bluesky profile or Youtube Channel

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