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Send an email notification failing - Invalidtemplate

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Posted on by Tezz233

I've got the following Flow:

Pretty simple. If a button in PowerApps is clicked, update a record on the database and then trigger a email. This email has certain parts populated from fields in PowerApps. The problem is, the Flow always fails on the send a email stage with the following error:

Any idea what is causing this?

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v-xida-msft Microsoft Employee on at

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Hi @Tezz233,

Could you please share more details about variables that are filled in “Send an email notification” action?

The error message told that the “shared_sendmail” property doesn’t exist. I have made a test on my side and don’t have the issue that you mentioned. My flow’s configuration as below:

The flow works successfully as below:

Please check if you have passed proper value into To field of “Send an email notification” action from PowerApps.

Best regards,

Kris

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Tezz233 35 on at

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Fixed the issue. Just recreated the Flow. I think the error was caused because initially, after updating a record the Flow sent a email via Hotmail. Instead of recreating the Flow, I just deleted the Hotmail part, added 'Send a email notification' and saved. I read online this can cause issues.

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