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Power Platform Community / Forums / Power Automate / connection issue
Power Automate
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connection issue

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Posted on by CG-26020816-0
The connections i used to my flow are only working if i upload a file , if any other user upload the file its not processing, in the flow i'm getting this error
Graph API request failed. Error code is 'itemNotFound'. Error message is 'Item not found'.
clientRequestId: 96efb718-ae5d-4d1e-9511-71de3eb019d6
serviceRequestId: a168953b-8ed4-490e-8c8a-49d762774688 
 
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Power Automate Desktop
I have the same question (0)
  • Ellis Karim Profile Picture
    Ellis Karim 12,163 Super User 2026 Season 1 on at
     
    Please could you share the full flow and the configuration for the “Get table ID” action? I can’t see an action with that name, so I assume it’s a renamed step.
     
    Ellis Karim
    Ellis Karim
    elliskarim.com  |  LinkedIn  |  Bluesky
    If this solved your issue, please mark it as ✅ Accepted Answer. If it helped, feel free to give it a 🩷 Like!
  • Suggested answer
    VGKolar Profile Picture
    VGKolar 51 on at
    This error happens because the flow is connected to your personal OneDrive/Excel context. When you upload the file, the flow finds it. But when another user uploads, the file lives in their drive, so Graph API returns "itemNotFound".

    Move the file storage to a shared SharePoint document library (or a shared OneDrive folder) that all users can access. Update your flow actions (“Get file content”, “Get table ID”) to point to that shared location. This way, the flow always sees the file regardless of who uploads.
     
    For multi‑user scenarios, avoid personal OneDrive connections. Use a shared library or a service account connection so the flow runs consistently.

    I hope this answer helps you to overcome your issue. 

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