web
You’re offline. This is a read only version of the page.
close
Skip to main content

Announcements

News and Announcements icon
Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / When a new email arriv...
Power Automate
Suggested Answer

When a new email arrives in a shared mailbox (V2) selectively picking up emails

(1) ShareShare
ReportReport
Posted on by 12

Hi,

I have "when a new email arrives in a shared mailbox (V2) set up as a trigger. It has a trigger condition: @contains(triggerOutputs()?['body/from'],'jnj.com')

It has subject filter: Update (all the incoming emails will have subjects in the form Update>[Item]

I have full control permissions for shared mailbox. The flow consistently runs when I send an email to the shared box, but doesn't run at all or inconsistently for others. Several of those others also have full control permissions.

I have the same question (0)
  • Suggested answer
    Haque Profile Picture
    3,653 on at
     
    Can you please configrm the flow connection owner’s account have Full Access permissions to the shared mailbox, not just delegated or owner permissions? Sometimes permissions take time to propagate.
     
     

    I am sure some clues I tried to give. If these clues help to resolve the issue brought you by here, please don't forget to check the box Does this answer your question? At the same time, I am pretty sure you have liked the response!

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Season of Sharing Community Challenge Launch!

Jump in, show your community spirit, and win prizes!

Kudos to our 2025 Community Spotlight Honorees

Expanding mentorship, skilling, and AI innovation

Congratulations to the May Top 10 Community Leaders!

These are the community rock stars!

Leaderboard > Power Automate

#1
Valantis Profile Picture

Valantis 377

#2
11manish Profile Picture

11manish 279

#3
David_MA Profile Picture

David_MA 234 Super User 2026 Season 1

Last 30 days Overall leaderboard