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Power Automate
Answered

Flow triggering twice

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Posted on by 9

Hi!

I'm currently using a flow that searches a folder for flagged emails. When it's flagged or complete the flow doesn't flag it, but if it's not flagged it will trigger and flag it.

agustinalmeida_1-1717499561774.png

agustinalmeida_2-1717499578202.png

Next i have a flow that triggers when an email is flagged. And when it's flagged it sends an email and instantly completes it. The trigger has a degree of parallelism of 1 so it doesn't have problems with other emails when triggering.

agustinalmeida_3-1717499686144.png

 

What i don't understand is why this flow is working fine for me and a coworker but for two other coworkers is sending the email twice. Is something in the flow causing it to trigger twice just for some people?

Thanks in advance!

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  • Verified answer
    agustin-almeida Profile Picture
    9 on at

    Looking for answers I found it is a known issue. I don't know why these types of problems are not told before using the connector.

    The documentation says: Furthermore, when multiple emails are flagged at once, it causes the trigger to run multiple times for few emails.

    Cool problem that will probably never be solved (as always with power automate problems) and makes the trigger so much more difficult to use.

  • Suggested answer
    Ziber Profile Picture
    6 on at
    I found that the settings below on the trigger solved this issue for me from multiple runs.
     

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