web
You’re offline. This is a read only version of the page.
close
Skip to main content

Notifications

Announcements

Community site session details

Community site session details

Session Id :
Power Platform Community / Forums / Power Automate / Get emails from Shared...
Power Automate
Answered

Get emails from Shared mailbox Get emails - V3

(0) ShareShare
ReportReport
Posted on by

Hey Team,

 

I see the post getting emails from shared mailbox as completed. 

 

https://powerusers.microsoft.com/t5/Power-Automate-Ideas/Get-Emails-from-Shared-Mailbox/idi-p/135176/page/2#comments

 

 

yasskal_0-1613675625092.png

 

But when I run the flow, it is not fetching any emails from the shared mailbox. I tried clearing all the filters, still doesnt pull any emails. Any ideas why this might be the issue?

Categories:
I have the same question (0)
  • Verified answer
    v-duann-msft Profile Picture
    on at

    Hi @Anonymous 

     

    Thank you for posting.

     

    Based on your description, you couldn’t get email details from shared mailbox using ‘get emails (V3)’. If I misunderstood, please kindly let me know.

     

    I tested from my end and it works fine.

     

    Please make sure you do have email with attachments existing in this shared mailbox. My flow is quite simple:

     

    v-duann-msft_0-1613713848028.png

     

    v-duann-msft_1-1613713848030.png

     

    One more thing I noticed is in ‘original mailbox address’ box, there is an entire email address listed from your end. However, when we input email address, the system will pop up a selection to let us choose this account. If the system couldn’t find this account and verify, please change another shared mailbox account to test again.

     

    v-duann-msft_2-1613713848034.png

     

    Hope the content above may help you.

     

    Thanks

    Anna

  • Verified answer
    Community Power Platform Member Profile Picture
    on at

    Hey, Thanks for the reply! 

     

    It stored my first flow properties as metadata trying to pull from a subfolder even after I specified Inbox.

     

    I edited the json to remove the metadata and it worked fine.

  • v-duann-msft Profile Picture
    on at

    Hi @Anonymous 

     

    Thank you for sharing and glad to hear it works fine now.

     

    Please click Accept as Solution if my post answered is helpful to you. This will help others find solutions to similar questions. If you like my post and/or find it helpful, please consider giving it a Thumbs Up.
     
    Thanks
    Anna
  • Manishsingh3030 Profile Picture
    4 on at

    Hi, I was trying auto reply mail, using action when a new email arrives in shared mailbox , but it's saying rest api is not supported for shared mail box which are sandbox account or hosted on premise . What the solution for this, Also what's the difference between "original shared mailbox" and" to" arguments.

Under review

Thank you for your reply! To ensure a great experience for everyone, your content is awaiting approval by our Community Managers. Please check back later.

Helpful resources

Quick Links

Forum hierarchy changes are complete!

In our never-ending quest to improve we are simplifying the forum hierarchy…

Ajay Kumar Gannamaneni – Community Spotlight

We are honored to recognize Ajay Kumar Gannamaneni as our Community Spotlight for December…

Leaderboard > Power Automate

#1
Michael E. Gernaey Profile Picture

Michael E. Gernaey 501 Super User 2025 Season 2

#2
Tomac Profile Picture

Tomac 323 Moderator

#3
abm abm Profile Picture

abm abm 237 Most Valuable Professional

Last 30 days Overall leaderboard