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Power Platform Community / Forums / Power Automate / UI element not detected
Power Automate
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UI element not detected

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Posted on by 25

Hello! I have a question on Power Automate Desktop. I have an executable windows program (at work) that is not being detectable, nor is the handling with the mouse/keyboard being possible. Does anyone know the reason and/or have any suggestions?

 

Sem título.jpg

 

It's a government program. Anyone who wants to test the download link is below:

https://nfg.sefaz.rs.gov.br/arquivos/InstalaNFG-Desktop.exe

I have the same question (0)
  • MichaelAnnis Profile Picture
    5,727 Moderator on at

    I see the underlines on the menu items. This usually means that hot keys are usable to this program.

     

    Have you tried Send Keys {Alt}(a) to access the Arquivo menu?

  • GuilhermeHirsch Profile Picture
    25 on at

    I tried too. Unfortunately it didn't work.

    Nor the mouse movement function.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi @GuilhermeHirsch 

    When you're not able to automate by capturing UI elements, best alternatives are navigating by keys (shortcuts) or images.

    As @MichaelAnnis suggested, you can use hot keys / keyboard shortcuts in your app. I tested here and worked fine. 

    Be sure to use 'Focus windows' action prior to sending keys. I guess this is why it didn't work for you.

    Use this:
    1. Launch your app

    2. 'Focus windows', by title = Nota Fiscal Gaúcha*

    3. 'Send keys' {Alt}(A) (as an example)

  • tkuehara Profile Picture
    667 on at

    Hi @GuilhermeHirsch 

     

    I downloaded the app and PAD recognizes the UI elements in it. Maybe it's something on your machine.

    tkuehara_0-1627992768097.png

     

  • GuilhermeHirsch Profile Picture
    25 on at

    Guys, I tested these solutions and recorded this video. Really on my machine does not work. Is it some program permission?

    https://www.loom.com/share/5348b4dd483d489f851c651f3d2a5a92

  • MichaelAnnis Profile Picture
    5,727 Moderator on at

    Would you be able to run as Administrator...I wonder if that might help.

  • GuilhermeHirsch Profile Picture
    25 on at

    I'm running as an administrator.

  • GuilhermeHirsch Profile Picture
    25 on at

    I did the test on another computer with the same account, but it didn't work either.

  • GuilhermeHirsch Profile Picture
    25 on at

    And with another account too.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at

    Hi @GuilhermeHirsch 

     

    Weird as it is, the actions I suggested previously don't work anymore. 

    Can't capture the element either.

    Also tried automating by keys and images (move mouse to image) to no avail. This app accepts nothing...

     

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