Power Platform Community Forum Thread Details

Hello,

I am an IT person posting on behalf of actually a handful of people. We have an issue with Power Automate workflows for Excel not working in the desktop app. They pretty much just load forever and never do anything. Everyone has had the following steps done:

-Signed out of Office entirely and signed back in

-Updated Office to the newest version (they already were in each case)

-Re-added the workflow to their app

-Reinstalled/updated webview2

-Cleared Office/webview2 caches

-Cleared Credential Manager

None of these steps have resolved the issue. I’ve confirmed others are experiencing it outside of our org as well, so not exclusive to us. It does work within the web version of Excel, specifically in Edge. But our users primarily use the desktop app, so it’s greatly preferred we fix it there. This started about a week and a half ago after an update from Microsoft.

Any ideas are appreciated. I’ve attached a screenshot of the issue as well. Thank you!