Power Platform Community Forum Thread Details

A while back, I created a New Client Setup flow.

The trigger is When a new response is submitted, Get Response Details, Convert time zone, Get user profile (V2), Initialize Variable for Attachments, 4 Scope controls, then a Send an Email (V2) to AR.

The end user now wants to receive the New Client ID once it is assigned by AR.

How can I add an additional step for AR to send back to the originator, the Client ID they created?

I don't seem to be able to add a second Trigger.

Categories:

Building flows

You can't normally add a second trigger to a flow and since you are sending an email to AR to create the new client ID the flow won't have access to that information. You'll need to create a second flow that triggers when AR create the new Client ID in whatever system that is in. That flow will have access to the Client ID and be able to send it in an email. If its the same system as the first flow then you need to add a condition at the top of the flow to see if the Client ID is blank or not. The trigger would be When a response is created or modified. Then if the Client ID is there you can send the email back to the originator. If the Client ID is blank then send the email requesting a Client ID to AR.

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Paul Papanek Stork, MVP
Blog: https://www.dontpapanic.com/blog