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Delay in triggering flow

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Posted on by PrashantKumbhar

I am running flow when new item gets added to SharePoint Online. Flow is very simple to send an email to user.

Problem - We are observing that flow instances are initiating very slowly on events. E.g. when SharePoint event occurs then after approx. 5-9 minutes flow instances are running. This is happening intermittently. Any solutions or recommendations?

Thanks in advance!

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v-yamao-msft Microsoft Employee on at

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Hi @PrashantKumbhar,

Which plan are you using? The maximum flow frequency for Plan 2 is 1 minute, however, if you are using Free plan, it will be 15 minutes. And if it is Flow for Office 365 and Flow for Dynamics 365, it will be 5 minutes.

Please check this doc on Pricing for more details, and check which plan are you using:

https://flow.microsoft.com/en-us/pricing/

Best regards,

Mabel Mao

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PrashantKumbhar 6 on at

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We are using flow for Office 365. As mentioned in first post we are triggering flow from SharePoint Online.

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v-yamao-msft Microsoft Employee on at

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Hi @PrashantKumbhar,

Thanks for updating.

The maximum frequency of Flow for Office 365 is 5 minute.

Please also make sure the Networking works smoothly on your side.

Best regards,

Mabel Mao

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PrashantKumbhar 6 on at

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Thank you for your responses. We are planning to get Plan 2 for flow to avoid delay...

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Community Power Pla... Microsoft Employee on at

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Mabel - Can you please clarify Microsoft's "per user" pricing? Is that per user that has permissions to run a flow?

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azeesdinu 80 on at

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Hi Mabel Mao,
I'm using Office 365 plan. I hope MS recently changes the licensing. Still delay will be there (5 mints) for Officce 365 plan?

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Morghan 209 on at

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Hi @v-yamao-msft - I don't see from that link where to see what Pla we are using. I am having a similar issue, time delays vastly vary from 1 - 20 mins. delay before the flow is triggered.

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Community Power Pla... Microsoft Employee on at

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Hi @v-yamao-msft

I am running Power Automate, with flows which trigger once a SharePoint embedded Form is Submitted.

These were working without fail up until this week - with instant triggering which created an item in a SharePoint list and sent an email notification.

I am now experiencing trigger delays in excess of 6 HOURS on all of my flows.

I have an Office 365 Business Premium plan.

Can you offer any advice? Thanks for any further responses/help.

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ashiqf 124 on at

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This might provide some insight on the trigger frequency
https://ashiqf.com/2020/05/30/automated-trigger-recurrence-frequency-power-automate/

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