Hi @Amruta_George ,
Can you able to see the environment you can see the environment, please change whether you selected the correct environment.
If above does not work sign-out from PAD and sign in again. Restart the system.
If this also doesn't work, we have seen many of our teammates have uninstalled and reinstalled PAD it worked.
(Note:- if you got your solution you can mark as solution and gives kudos)
Thanks & Regards
Vishnu Reddy