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Session Id : 7v0m4YOLCT4qbqLozka0DI
Power Automate - Power Automate Desktop
Answered

Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

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Posted on 14 Dec 2022 16:18:15 by 74

Hi there --

 

My Environment:

Power Automate Desktop (PAD): 2.27.00186.22340

PAD Chrome Extension: 2.27.0.2

Chrome: 108.0.5359.125

Windows: Windows 11 Pro

 

After installing updates to Windows (KB5021234, KB5021090, KB5021954, and KB5021955) on 13 Dec 2022, my flows that use the Launch Chrome action started failing with the error, [Failed to assume control of Chrome (Communication with browser failed. Try reloading extension)].  And, not surprising, the same error is thrown with the Launch Edge action.

 

If I signin to my PAD account on a Windows 10 machine (with the same environment and similar updates) the Launch Chrome actions run successfully without errors.

 

I've tried reinstalling PAD and the browser extension (in Chrome and Edge), along with the official suggestions, and those suggestions found in this post without success.  

 

Any other suggestions sure would be appreciated,

 

-- Wayne

 

 

  • peterhelge Profile Picture
    2 on 05 May 2023 at 04:51:22
    Re: Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

    Just stopped working for me as well, tried to uninstall and install extension again (installed from within PAD, version 2.31.105)

  • MB-29080635-0 Profile Picture
    18 on 01 May 2023 at 13:51:19
    Re: Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

    Since today the Chrome extension dont work anymore. I have treid to install it again but still not work. 

     

    Anybody got the same issue??

  • thguys2002 Profile Picture
    5 on 10 Jan 2023 at 11:16:20
    Re: Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

    Thank you, It works for me !!!!

  • Verified answer
    waynewalls Profile Picture
    74 on 08 Jan 2023 at 22:08:14
    Re: Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

    After reinstalling PAD with the MSI installer, using the sequence of actions described by @Zygmunt in this post, my flows that use web automation actions are now working again.

     

    I downloaded the MSI installer from a link on this page [ https://learn.microsoft.com/en-us/power-automate/desktop-flows/install ].

     

    This "fix" is specific to Windows 11 Pro Build 22000 with the updates from early December 2022.  As I noted above my flows never stopped working on a Windows 10 machine with comparable December 2022 updates.

     

    I am going to mark this as a solution but, in my view, at best, it is a temporary work-around.  The solution will arrive when the MSI and Microsoft Store installers are again producing identical installations on all versions of Windows.

  • lyjxuzhou Profile Picture
    8 on 05 Jan 2023 at 10:50:11
    Re: Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

    It happened to me today,here is what i do,and it works

    1.uninstall "power automate"extension 

    2.install the respective web extension from the Power Automate for desktop designer.

    offical instrution-issue for cause 1:https://learn.microsoft.com/en-us/troubleshoot/power-platform/power-automate/failed-to-assume-control-of-edge-chrome-firefox-error

     

  • ryule Profile Picture
    927 Super User 2024 Season 1 on 03 Jan 2023 at 19:44:05
    Re: Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

    My 2.27 is acting up as well with the new extension. It works sometimes, and sometimes it doesn't. No rhyme or reason....

  • Chadillac Profile Picture
    32 on 03 Jan 2023 at 18:20:31
    Re: Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

    @waynewalls the reinstall worked after I restarted my pc after the uninstall. The first time, I didn't restart and it didn't work. 

  • Chadillac Profile Picture
    32 on 30 Dec 2022 at 22:22:41
    Re: Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

    @waynewalls thanks. Tried those...no luck 😞

  • waynewalls Profile Picture
    74 on 30 Dec 2022 at 21:47:37
    Re: Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

    @Chadillac 

     

    I have not tried it yet but the following two posts suggest that uninstalling the Microsoft Store version of PAD and then using the MSI installer has solved the problem for some users.

     

    https://powerusers.microsoft.com/t5/Power-Automate-Desktop/ERROR-Launch-New-Microsoft-Edge/m-p/1939783/highlight/true#M21367

    https://powerusers.microsoft.com/t5/General-Power-Automate/Unable-to-take-browser-control-after-removing-legacy-browser/m-p/1939099#M112825

     

    In the second post @Zygmunt suggests a specific sequence that worked in their instance.

  • Chadillac Profile Picture
    32 on 30 Dec 2022 at 20:52:19
    Re: Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

    @waynewalls any luck for you? Same thing here. I've spent hours and hours creating flows that I had just gotten dialed in, then sometime around the 2nd week of December the browser connection stopped working:

     

    Failed to assume control of Chrome (Communication with browser failed. Try reloading extension).

     

    I'm on 2.27 of PAD and the Chrome extension (also 2.27).

     

    I've tried uninstalling and disabling the extension. I've tried using Edge. Nothing works. I don't understand how a big company like Microsoft lets this happen and can go weeks without a fix!

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