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Power Automate
Answered

Approval to gmail

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Posted on by 46

Hi all, 

 

Does any know, why approval email to gmail comes like that. Is there something we can do to fix it ? 

 

Screenshot 2022-08-29 at 16.17.07.png

 

 

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I have the same question (0)
  • GeorgiosG Profile Picture
    1,013 Super User 2024 Season 1 on at

    HI @princz ,

     

    this is a feature which is only available in Outlook. This feature is called "Actionable Messages".

    https://docs.microsoft.com/en-us/outlook/actionable-messages/

     

    Had a similar topic here: https://powerusers.microsoft.com/t5/Building-Flows/Users-directed-to-power-automate-when-approving-an-item-from-an/m-p/1557770

     

    GeorgiosG_0-1661783273537.png

     

     

     

  • princz Profile Picture
    46 on at

    @GeorgiosG  Yes, i am aware that actionable messages is only working when using outlook and i don't even have any problem that it redirects me to power automate site when i click on approval. 

     

    I was wondering, if the email that i receive on my gmail for approval can customize to look better ?

  • GeorgiosG Profile Picture
    1,013 Super User 2024 Season 1 on at

    Hi @princz ,

     

    unfortunately there is no possibility to adapt this autogenerated mail / template if you use Approvals. 

     

    What you can also do is create an approval, set the "enable notification" to "No" 

    GeorgiosG_0-1661784352060.png

     

    Send your own mail with your template you want

    and wait for the approval:

    GeorgiosG_1-1661784385979.png

     

     

  • princz Profile Picture
    46 on at

    @GeorgiosG 

     

    can not find the respond link when i did the test 

     

    Screenshot 2022-08-30 at 12.10.05.png

  • Verified answer
    GeorgiosG Profile Picture
    1,013 Super User 2024 Season 1 on at

    You need to use the actions Create an approval, Wait for an approval not Start and wait for an approval.

    Like in my previous post in the screenshot. 

     

    Create an approval

    Send mail

    Wait for an approval

     

    The Respond Link is only available in the action Create an approval

     

  • princz Profile Picture
    46 on at

    @GeorgiosG thank you so much for your help.

  • Community Power Platform Member Profile Picture
    Microsoft Employee on at
    Hi Princz,

    Could you share the flow you used to request approval from users in gmail?

     

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